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Dream Arcades support
process is designed to assist you as efficiently as possible.
Our sales staff is not able to assist with support questions. Please do not call the sales line with non-sales related questions. However, if you are having delivery problems, or you newly delivered arcade is not functioning, then please call sales for assistance.
Please fill out our customer support form for the quickest service. If you purchased your arcade less than 1 year ago, you may e-mail support directly. However, we still recommend filling out the support form for the quickest assistance.
In warrantee support requests are normally answered within 1 business day.
Out of warrantee support requests are normally answered within 3
Please note: during the holiday season & other peak times, response times may vary.
Customer satisfaction is our highest priority. If you have a question or issue with a product you have purchased from us, please let us know about it.
If after contacting Dream Arcades support, you feel your issue is not
being handled appropriately, please e-mail:
All media inquiries should be sent to: email@example.com